Return Policy
At footweardemand.com, we want you to be completely satisfied with your purchase. If you’re not happy with your order, you may return eligible items within 30 days of delivery for a refund or exchange.
Eligibility for Returns
- Items must be unworn, in their original condition, and in the original packaging.
- Proof of purchase is required.
- Final sale items, customized products, and clearance merchandise cannot be returned.
How to Initiate a Return
- Visit footweardemand.com’s Returns Portal to start your return.
- Follow the instructions to generate a return label.
- Pack your items securely and attach the label.
- Drop off the package at your nearest shipping carrier location.
Refund Processing
- Refunds will be issued to the original payment method within 7-10 business days after we receive your return.
- Shipping fees are non-refundable unless the return is due to an error on our part.
Exchanges
If you need a different size or color, please return the original item for a refund and place a new order.
Damaged or Defective Items
If your item arrives damaged or defective, please contact our customer service team for assistance.
International Returns
Additional shipping fees and customs charges may apply for international returns.
For any questions regarding our return policy, please reach out through our customer service portal.
